Service Now is Here

As of May 18, 2017, Behrend's work order system has been retired and replaced with Service Now (also referred to as Snow).  Snow is the work order system that is being used across the University.  

This new system enhances our ability for communication between you and BITS, as well providing features for tracking and reporting incidents.  In addition, as your submission reaches certain milestones, you will receive automatic updates from the Service Now.

For more details, visit the Help and Training site.