No-Show Fee for Missed Appointments
At times our services are in very high demand. When students don’t attend appointments without informing us, it prevents others from using that appointment. We request that you inform us if you are unable to keep any Counseling Center appointment at least 24 hours prior to your appointment. A $30 no-show fee will be charged to your student account for appointments that are missed without advance notice. Appointments not attended within 15 minutes of the starting time will be canceled and marked as a no-show. Our Electronic Medical Records (EMR) system offers appointment text reminders that are normally sent the day before your appointment. Repeated “no shows” may result in referral to external providers (where you would likely be billed for services, including for missed sessions).