Carrie Payne, D.Sc.

Carrie Payne, D.Sc.
Assistant Teaching Professor, Communication and English programs
50 Kochel
Mailing Address:
ERIE, PA 16563

Carrie Payne earned her Doctor of Science in Information Systems and Communication from Robert Morris University (2013), with her dissertation titled “A study of knowledge, skills, abilities (KSAs), and training of entry-level social media practitioners, with recommendations for curricula development in colleges and universities.” She earned her Master of Arts from Indiana University of PA (IUP) in Student Affairs in Higher Education (2000) and her Bachelor of Science in Communication (a long time ago).

For 19 years, Carrie served in many full-time roles at Penn State Behrend while teaching for the School of Humanities and Social Sciences on a part-time basis. She began teaching full-time for the English and Communication Departments in 2015.

Prior to her current position, Carrie concurrently served as the college’s strategic proposals coordinator (2011-2014) and the Black School of Business’s marketing and outreach liaison (2014). In these roles, she collaborated with the staff, faculty, and senior administration on strategic projects/plans, grants, journal articles, newsletters, magazines, social media, web content and editing, benchmarking, process-mapping, and industry-relationship development.

Carrie worked at the Center for eBusiness and Advanced IT in Knowledge Park (2007-2011) as the director of the Education, eLearning, IT Kickstart, and Technology Apprentice programs (respectively). During that time, she worked with small business owners and technical staff members on grants and IT development projects; taught eBusiness, eCommerce, and eMarketing 101 to small business owners; conducted market research projects; coordinated and emceed numerous events; developed partnerships and sponsorships; and worked with teams of subject-matter experts, multi-media developers, marketers, and interns to produce educational content in marketing and technology-related topics. She also sourced, negotiated, and implemented online learning management, web conferencing, and publishing systems.

As the assistant director of Career Development at Penn State Behrend (2000-2007), Carrie coached more than 1,000 diverse learners, coordinated internships, developed and fostered employer relationships, served on University-wide career technology planning teams, and taught career development courses. She also authored, edited, and presented syndicated articles and manuals about professional business writing and etiquette; managed the website; and developed marketing and outreach materials.

In a former life, Carrie worked for the production department at WTOV-9 TV in Steubenville, OH, and interned in the on-air promotions department at Good Morning America, NY, NY.


Penn State Behrend

  • CAS 100A/H: Effective Speech
  • Eng 15: Rhetoric and Composition (as needed)
  • Eng 202D: Business Writing
  • Eng 202C: Technical Writing
  • HSS 297B: Job and Internship Search (2001-2006)
  • CAS 101N: Human Communication
  • COMM 203: Interpersonal Communication
  • COMM 251: Nature of Media

Non-Behrend courses

  • Business and Professional Communication (online), Robert Morris University (2010-2013)

Workforce Education

  • Business Writing for Professionals
  • e-Marketing 101 for Small Businesses
  • Social Media for Small Businesses
  • e-Careers
  • Technical Writing


Notable service

  • Institute for Emerging Leadership in Online Learning, Sloan Consortium/Penn State University, participant, 2009
  • Northwest PA regional workforce development team, member, 2009-2011
  • Northwest PA STEM group, Center for eBusiness and Advanced IT, institutional member/representative, 2009-2011
  • Athena Powerlink-Erie, governing body member, 2003-2007; panelist, 2010-2011
  • Women in Leadership Development, advisory group member, 2009-1010
  • Sloan Consortium, member, 2009-2010
  • PA Distance Learning Association, member, 2008-2010
  • Young Erie Professionals, 2002-2010
    • board of directors, chair
    • steering committee, member
    • marketing, chair
    • new member welcome, chair
    • Generation-E awards, judge
  • Junior Achievement, Erie, volunteer, 2007-2008
  • Math Options, Penn State Behrend, committee member, 2006-2007
  • WQLN Great Teachers Essay Contest, judge, 2006-2007
  • Nittany Lion Recruiting, multi-campus sourcing and implementation task force, member, 2005-2007
  • New Faculty/Staff Member Welcome Committee, Penn State Behrend, founder and member, 2003-2007
  • Northwest PA Human Resources Association, member, 2004-2007
  • Northwest Technology Council, Penn State Behrend and/or Center for eBusiness and Advanced IT, institutional member/representative, 2003-2010
  • National & Eastern Associations of Colleges and Employers, member, 2002-2007
  • WestPACS (Western PA Career Services), marketing/publicity chair, 2002; member, 2002-2007
  • Erie’s Civic Coordinating Committee: knowledge worker & diversity task forces, member, 2002-2004
  • Association of Black Collegians, Penn State Behrend, adviser, 2002-2004
  • Sigma Sigma Sigma, national recruitment coordinator, 2000-2001
  • Athena Foundation-Indiana, PA, Leadership Traits program, co-facilitator, 1999
  • Scripps Howard Foundation, journalism award recipient, 1995-1997


Knowledge, Skills, Abilities, and Training (KSA-T's), competency mapping, student communication and influence in academic and the workplace

Danger in your pocket: An Analysis of evolving issues related to social media use and abuse through smartphones, Issues in Information Systems - January 4, 2018
Collaborator: William Pendergrass, Primary Author

Cybershaming: The Shallowing Hypothesis in Action, Issues in Information Systems - October, 2016

IT/IS faculty perceptions of the unionization process, Issues in Information Systems - 2015
Collaborators: M. Curran; R. Kowalewski; R. Trosky

The University as an Open Laboratory, Journal of Research Administration - 2014
Collaborators: Donald Birx, Co-Author; Ralph Ford, Co-Author

CERT, Institute for Emerging Leadership in Online Learning

D.Sc., Information Systems and Communication, Robert Morris University

MA, Student Affairs in Higher Education, Indiana University of PA

BS, Communication, Clarion University of PA