Melissa Gustafson

Melissa began her career with Erie Insurance in 2000 within the Product Development department. Since then, she has held many positions with increasing responsibility within the project and program management field. Her current role spans the Sales & Product division to support all strategy and program management activity. This includes projects in the Personal, Commercial, Life, Enterprise Data, Sales & Marketing, and Underwriting divisions. A key focus in her role is managing the cost, scope, and timeline for these critical projects and ensuring alignment to the company's enterprise strategy.

In addition to her career, Melissa is immensely proud of her family, husband Craig, daughter Kaylyn, and son Evan. She enjoys traveling to tropical locations with them and relaxing by the waterside.

Melissa joined the Executive in Residence program during the 2022–23 academic year and works closely with the Project and Supply Chain Management program.