Each business' needs and challenges are unique, which is why we develop customized training programs for our clients. We will work closely with your organization to assess your needs, then design and deliver programs how, when, and where you need them. Programs can be offered in a variety of ways: on-site or on campus, as single workshops or periodic training sessions, days or evenings, even weekends.

The best part—training is done on your time, at your location, within your budget!

The benefits of on-site training with Penn State Behrend include:

  • Reduced employee travel and time
  • Delivery of a consistent training message
  • An opportunity for employees to work as a team to develop workplace skills, and to apply those skills together
  • Penn State instructors and support staff involved in development of the training
  • Flexible and convenient scheduling
  • Reduced training costs (group rates can be obtained)

Training Topics

Remember, our specialty is the ability to customize training to your organization's needs so if you have an interest in a topic not listed, let us know and we'll be happy to design a program for you.

Topics we have offered:

Leadership

  • Strategic Planning
  • Leading Organizational Change
  • Succession Planning
  • Overview of Financial Management
  • Leadership for Supervisors
  • Promoting a Positive Work Climate
  • Organizational Development

Human Resources and General Management Skills

  • Legal Updates for Human Resources and Management
  • Effective Employee Evaluations
  • Sexual Harassment
  • Communication Skills
  • Conflict Resolution
  • Negotiation Skills
  • OSHA Safety and Certification Programs: Safety Champion Certificate
  • Business Operations (the cost of doing business)
  • Business Ethics
  • Finance for Nonfinancial Managers
  • Effective Business Writing
  • Managing Change in the Workplace

Process and Quality Management

  • Design of Experiments
  • Lean Manufacturing/Lean for the Office
  • Design for Manufacturing
  • Geometric Dimensioning and Tolerancing

Teams

  • Implementing Work Teams
  • Team Facilitation
  • Team Building and Communications
  • Skills for Teams

Customer Service

  • Customer Service and Relationship Building
  • Customer Satisfaction Systems

Communications

  • Effective Presentations
  • Conversational Languages/Culture (i.e., German, Spanish)

To discuss how we can provide customized training for your business, contact the Office of Community and Workforce Programs. It's that easy.