To view all available tutoring options, visit the online scheduler, TracCloud. Instructions are available below to guide you. If you have any questions, contact [email protected].
TracCloud Scheduling Instructions
Make an Appointment
Please note: Since peer learning assistants need advance notification, no open appointments will display for the current day. Only drop-in hours are live on the TracCloud schedule. **Please use a computer or laptop to log in to TracCloud. TracCloud is not mobile-friendly.**
For in-person sessions: The Center for Learning Excellence has several drop-in locations around campus; please note the location when searching for availability.
For online sessions: Zoom links are provided when appointments are scheduled. Log in 15 minutes before the appointment.
- Log in to TracCloud with your PSU credentials.
- Find the box labeled Search for Availability on the right side of your dashboard.
- Click Choose a subject and select the course you want tutoring for.
- You will see a list of the courses in which you are enrolled.
- Click Choose a service/reason.
- Select Content Support for subject specific guidance.
- Select Writing Support for all writing guidance.
- Choose a reason to inform the peer tutor of the focus area for your appointment, i.e., test prep, homework help, etc.
- Click search to view a list of appointments. The first available appointment appears.
- To view additional appointment options, click Choose a different date at the top of the window or Load more availabilities at the bottom of the window.
- Availabilities are color-coded for session type.
- Green: one-on-one appointment (Click the card to schedule the appointment.)
- Blue: drop-in session (Click on the card to set up an SMS reminder.)
- Yellow: exam prep session (Click on the card to set up an SMS reminder.)
- For one-on-one appointments, select Duration.
- Appointments can be scheduled for 30 minutes or 1 hour.
- Check Meeting Type to select in-person or online.
- For in-person appointments, check in at 203 Lilley Library.
- For online appointments, the Zoom link is included in the confirmation email.
- Click Confirm to book the appointment.
- A PSU appointment confirmation email and text message (if enabled) will be sent.
- If necessary, click Unable to find appointment and fill out the information.
Cancel an Appointment
On the TracCloud main page, under Upcoming Appointments click Cancel on the appointment card. Choose a reason and confirm cancel. A PSU appointment cancellation email and text message (if enabled) will be sent.
Appointments canceled less than two hours in advance will result in a "missed appointment" on your TracCloud account. After two missed appointments, you will be locked out of TracCloud. If this has happened, contact us at [email protected] to discuss unlocking your account.
Please email the tutor directly for unavoidable, late cancellations. Their contact is provided in the appointment confirmation.
Never miss an appointment...
Sign up for text alerts for upcoming appointments!
(Click Edit BIO on the TracCloud main page)