If you are experiencing an IT emergency, please call 814-217-HELP (4357) and select option 1.

How Can We Help? (General IT Request)

When you're not sure where to start, we're here to guide you.
Use this for:

  • General questions or tech-related inquiries
  • Requests that don’t clearly match the other listed categories
  • Help determining where your request belongs

Event Support (Live IT Help)

Planning an event or presentation that needs tech? We’ve got you covered.
Use this for:

  • Trainings, guest speakers, or large meetings
  • Equipment setup (microphones, projectors, podiums)
  • On-site IT support during live events

Classroom & Lab Support

Tech acting up during instruction or student use? Let us know.
Use this for:

  • Projector or AV issues
  • Lab or classroom computers
  • Remote Lab or Cloud access problems

Software & Applications

Need new software or having issues with something installed?
Use this for:

  • Software requests or licensing help
  • Install issues or app crashes
  • Recording or specialized application setups

Hardware Requests & Repairs

Something broken or need new equipment set up?
Use this for:

  • New hardware requests
  • Equipment setup
  • Repairs or troubleshooting

Research & Specialized IT Needs

Research getting blocked by tech hurdles? Let’s fix that.
Use this for:

  • Research-related IT consultations
  • Equipment or hardware needs for research
  • Integration with PSU systems or special tools

Data Visualization & Automation

Turning data into insight? Automating your workflow? We can help.
Use this for:

  • Consulting on Power BI dashboards
  • Help with Power Automate flows
  • Support for Power Apps design or integration