Information Technology Services

Access to a computer or the internet:
If you do not have access to a computer and/or the internet from home, special arrangements may be made for you to come to campus to utilize the computer labs. The move to remote learning is intended to eliminate large gatherings of individuals such as faculty and staff face-to-face in classrooms and labs, but the college will remain open during this period. If you live outside of Erie and coming to campus would present problems, our Office of IT Services is available at 814-217-HELP(4357) to help address your situation.

Software can be accessed by following directions on the Behrend Cloud website under remote lab (students)

Behrend Information Technology Services (BITS), located in The General Electric Foundation Computer Center, is a full-service provider of technology resources, offering a wide array of support for all members of the campus community.

BITS offers support and services for all public computer labs, walk-up kiosks, and help desks. We also provide high-speed networks, black and white laser printing, local and cloud-based storage, and 200+ instructional software titles.

Additionally, lab resources may be accessed remotely 24/7/365. In addition to the public labs, there are numerous private lab environments which feature restricted access to curriculum-based resources. Plus, all of the college's classrooms and labs include integrated computing, projection and sound systems.

Help desks are conveniently located at several different locations on campus. In addition to providing general assistance, the consultants can assist with personal device support. On-campus residents benefit from a dedicated staff of technicians who provide in-room support and who monitor and maintain residence hall computer environments.