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  2. General Services
  3. Information Technology Services

Networks & Wireless Connections

Students, faculty, and staff have access to Penn State's network via the networked PCs in the labs and offices.  Additionally, you can access this network via a wireless connection.  The Penn State wireless 2.0 service incorporates 802.1X wireless authentication and encryption methods for improved security and performance.

Wireless 2.0 network hotspots include all academic buildings (Burke, Kockel, Nick, Hammermill, Junker, etc.) as well as the Reed Building, Metzgar Center, and all residence halls and apartments.  

Wireless Connection Instructions

To get connected to the Penn State wireless, you'll need your Penn State Access Account and either a laptop with an 802.1X compatible wireless network card or a mobile device.  Supported platforms include: Windows, Mac, Unix/Linux, Apple iPhone/iPod touch/iPad, and Android phones.  Instructions and the necessary software are available at Penn State's Wireless Network.

If you’re a student and need assistance, please contact any of the service/help desks.  If you’re a faculty or staff member and need help configuring your college owned office laptop, complete and IT Support Ticket; otherwise, if it’s a personal home laptop and you need assistance, please contact the service desk in Hammermill 135.

Residence Halls

For residence hall connections, please refer to ResCom: Getting Connected.  Or, if you have questions or need assistance, call the Residence Hall Help Desk at 814-217-HELP (4357) or open an IT Support Ticket (using the link under Student Support).   We can help with the set-up of or issues with your in-wall Ethernet connection or router, smart TV, or gaming console.

For details on how to connect TVs, gaming consoles, Google Home devices, etc., visit Penn State's RoomGear site.  If you need assistance, call 814-217-HELP (4357).

Laptops, tablets, and smart phones should be configured with "PSU Wi-Fi".

Visitor Wireless

Please visit our Visitor Wireless page for instructions how to connect.

Important: This resource is intended only for visitor use and has limited bandwidth and capacity. Members of the Penn State community should use the Penn State Wi-Fi service ("psu" wireless network).

See Also

  • Current Students, Faculty, Staff

Announcements

Box Migration Starts Soon!
Two-Factor Authentication Tips (Re-synch Your Phone)
Check Out the Tech Guide for New Students

Help

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Find Location of Lab Software
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Faculty/Staff: Password Tips for Off-campus & Mobile Users
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Web Content & Development Tips
Visitor Wireless

Contact Us

HELP:  814-217-HELP (4357)
     [email protected]
  Virtual Help Desk (Zoom)

Phone (general info):
814-898-6250

Information Technology Services
Penn State Behrend
130 Hammermill Building
4205 College Drive
Erie, PA  16563-1201

Monday–Friday (business office)
8:00 a.m. to 5:00 p.m.

Lab Hours

Contact Information Technology Services

Penn State Behrend

4701 College Drive
Erie, PA 16563
814-898-6000
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