This is an overview of the basic technology that is available to you --- at your campus office and/or at a remote work location.

MyE911

Stay safe with MyE911! Complying with FCC rules, this incredible application ensures your softphones, including Teams Phone, provide your accurate location during 911 calls.  The RedSky MyE911 application saves the physical location entered for the device you are using (desktop/laptop/tablet).  MyE911 routes 911 emergency calls made with softphones to the nearest Public Service Answering Point (PSAP) and will provide the physical address you configured to emergency responders.  MyE911 is not required for devices with a cellular calling plan.

Microsoft Teams Phone

Microsoft Teams Phone takes communication to the next level! Experience hassle-free external calls with your existing office number, all without the need for a physical handset. The feature works on all platforms (Windows/MAC/iOS/Android) and requires onboard speaker/microphone or external headset.  USB headsets are available from Behrend Information Technology Services.

Software:  General Productivity

There is a wide range of software that can be used to support faculty, staff, and students.  A few of those software applications are featured below.

Office 365

  • Access via https://office365.psu.edu; it's available anywhere with an Internet connection and web browser.
  • Includes Word, Excel, PPT, Outlook, OneDrive, Teams, OneNote, Sway, Planner, Stream, Forms, and more.
  • Several of these products can also be accessed using the desktop and/or mobile app versions.
  • To learn more about the applications in Office 365 and how to use them, visit Resources for Learning Office 365.

Outlook

  • Access your email and calendars (including shared and group/Team calendars).

OneDrive

  • Files are saved to the Microsoft cloud.
  • Files may be synced for easy access via Windows File Explorer.
  • If you haven't done so already, please follow the instructions to set up OneDrive.

Teams

  • Collaborate with others using chat, sharing files, conducting/participating in meetings, etc.
  • Files may be synced for easy access via Windows File Explorer.

Google G-Suite

  • Access via https://gsuite.psu.edu; it's available anywhere with an Internet connection and web browser.
  • Similar to Office 365, it includes Docs, Sheets, Slides, Drive, Hangouts Meet and Chat, Forms, Sites, and more.
  • To learn more about the applications in G-Suite and how to use them, visit Applications and Training.

Software:  Office

Faculty and staff PCs/laptops are pre-loaded with the following software:  Adobe Reader, Cisco Jabber, Chrome, Firefox, and Office 365.

Additional software, such as Adobe Creative Cloud, is available through the Software Center.  To access the Software Center on a PC:

  1. Click in the Search box (bottom, left corner next to the Start button) and type:  Software Center. 
  2. From the search results, click:  Software Center. 
  3. Click on the software title that you wish to install.

Software:  Video Conferencing

Video conferencing may be used to host and participate in virtual meetings, conduct classes, etc. using audio and/or video.  There are several video conferencing options available at PSU:

Conferencing sessions may also be recorded with a few exceptions due to privacy concerns.  For more information, refer to Zoom: FAQs & Troubleshooting.  A general statement about privacy is located in the “Features” section” of that site.  More details regarding class recordings are found in the “Teaching with Zoom” section.

Quick guides and training resources are available for Zoom.  See the “Resources” section at the Zoom web site.

For more information about using Zoom at Behrend, along with helpful tips, visit Video Conferencing with Zoom.

Software:  Other

Additional software (free and discounted) is available to faculty, staff, students, and departments.  For more information about these opportunities, visit the Software page.

Other Resources